MessageBird powers communication between businesses and their customers — across any channel, always with the proper context, and on every corner of the planet. If you’ve ever ordered takeaway, returned a package, contacted customer service, or requested a login code, it’s almost guaranteed that MessageBird’s technology has powered your interactions.
Their products, tools, and omnichannel solutions build blocks that help businesses streamline conversations through their customers’ preferred channels — like SMS, Voice, WhatsApp, WeChat, Messenger, Email, and more. This versatility gives end consumers instant, safe and secure access to the information they need. It also means they can spend less time on hold, avoid repeating stories to multiple agents, and get more time to do what they love.
Headquartered in Amsterdam, MessageBird’s global business reaches billions of devices, serves over 20,000 customers, and operates across nine hubs. Since 2011, they have grown to a powerhouse team of 500 employees representing more than 55 nationalities, and are proud to be a “Work Anywhere” company.
MessageBird BV has received around $ 1 billion in private equity investments that Amsterdam-based communications technology company uses to bolster its US market share and product offerings.
The company, whose products support cloud-based communication services that include text, voice, and video, adds the email to its arsenal with an agreement to purchase Message Systems Inc., a Columbia-based company. MD, which does business as SparkPost. The deal values the messaging technology provider at around $ 600 million and is expected to close by June 30.
MessageBird is funding the purchase of roughly $ 800 million in investments, received in an extended Series C cycle since last October, according to founder and CEO Robert Vis. The company said it initially received some $ 200 million in Series C.
According to a person familiar with the deal, the total investment under Series C values MessageBird at $ 3.8 billion.
Eurazeo Growth, Tiger Global Management, BlackRock Inc., and Owl Rock Capital Partners participated in the extended investment cycle, which included debt and equity, MessageBird said in a press release. The company’s previous backers who have also participated include venture capitalists Accel, Atomico, and Spark Capital.
In conjunction with the funding, MessageBird also announced that it’s using the fresh funds to acquire commercial email platform SparkPost in a $600 million deal. MessageBird said the new acquisition would help to expand its presence in the United States.
Founded in 2011 by Adriaan Mol and Robert Vis, MessageBird is one of the world’s leading omnichannel cloud communications platform offering a suite of both Omnichannel Products and Cloud Communications API’s that enable developers and enterprises to communicate with customers in virtually every corner of the planet, and on any channel. In October 2017, MessageBird announced a $60M Series A funding led by Accel, marking the largest Series ever raised by any European software company or Y Combinator graduate to date.
MessageBird’s omnichannel platform approach enables businesses anywhere in the world to communicate and share rich media with any customer instantly across WhatsApp, SMS, Voice, Messenger, WeChat, Google Business Messaging, Line, and Telegram, while also collecting all customer interactions across channels into one single thread of truth.
Today, MessageBird connects over 15,000 enterprises to their global customers via the fastest and most reliable SMS, Voice, and Chat APIs in the world. MessageBird team consists of over 20 nationalities from offices in Amsterdam, San Francisco, Singapore, Sydney, London, Hamburg, and Shanghai.
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